Internal Operating System
Structure and order to grow without chaos
What is it?
It is the organization of internal processes related to sales, customer service, and commercial operations.
What is it for?
It serves to make the business function in an orderly and efficient manner, without depending solely on you.
Why is it important?
A well-structured internal system allows growth without chaos, improves customer experience, and sustains long-term growth.
Without clear processes, the business depends on you for everything. With a structured system, your company functions even when you're on site.
What's included?
Everything needed to structure your operation
Structured sales process
Clear steps from first contact to closing
Customer service system
Protocols to respond and follow up professionally
Organized database
Orderly record of clients, projects, and opportunities
Communication templates
Pre-designed messages for each stage of the process
Operational checklist
Verification lists for each business process
Follow-up system
Method to not lose any potential client
Performance indicators
Key metrics to measure business success
Operations manual
Complete documentation of all processes
